Join our card production center, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist IV in the statement and card production center your primary responsibilities will include, but not limited to, supporting day-to-day and long-term business needs of the facility in Coppell, TX. You will act as a liaison between the operations management, risk/controls, and document publishing teams to assist in aligning documented processes against corporate standards.
Job responsibilities
Work with all levels across the organization to implement and support Customer Fulfillment initiatives using project methodologyCommunicate to site leaders and staff new functionality and changes that could impact production process or change current proceduresAssist in managing capacity to meet client needsMaintain a procedure driven environmentSupports a continuous improvement cultureResponsible for maintaining an effective risk and control environment
Required qualifications, skills, and capabilities
Demonstrate strong analytical, organizational, and problem-solving skills.Exhibit strong communication and presentation skills with diverse groups and individuals.Be skilled in Microsoft Office applications, specifically Excel, Word, PowerPoint, and SharePoint.Manage multiple projects and tasks simultaneously with a sense of urgency to deliver quality results while working collaboratively.Have a minimum of 1 year of experience with professional interpersonal communication, specifically in a virtual setting (Zoom, Teams, etc.).Have a minimum of 1 year of experience in managing projects, presenting to management, resolving conflicts, and collaborating with internal clients and stakeholders.Preferred qualifications, skills, and capabilities
Hold a bachelor's degree in business, analytics, or equivalent.
Work Schedule: Onsite, Monday-Friday, 12:30pm-9:00pm (2nd shift)