Metro Manila, National Capital Region, Philippines
1 day ago
Transactions Specialist III - Disbursement Services

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities.

As a Transactions Specialist III within Disbursement Services, you will oversee the Accounts Reconciliation or Payee Name/Positive Pay function within Disbursement Operations. You will ensure the completion of daily transactions with 100% accuracy, meeting the required SLA and target productivity. You should be a quick learner who comprehends the flow of transaction processing in Disbursement Operations and is able to escalate issues when they fall outside your scope.

Job responsibilities 

Process all client’s requests Sets up/Modify customer’s account Pull checks as per clients request Process paid image exceptions against customer supplied payee name information  Examine all exceptions are and either accepted (accurate) or rejected (the name on the check that does not match the customer supplied information) Scrutinize reponsibily of captured (in check processing) micr line information against customer supplied information utilizing an account level printout and the check image (Ivault)  Perform cross processing within the function Work as part of a team and will be assigned individual responsibilities within that team. Contribute to meeting the team's goals and be a team player  Make judgment calls regarding routine duties but refer non-routine situations to supervisors 

Required qualifications, capabilities, and skills 

Open to fresh graduates Amenable to variable shift schedules Strong Microsoft Excel skills Comprehend and communicate in English and translate  Compare and verify data capture and data represented on screen Determine customer payment intentions when faced with varying information Stay focused during repetitive tasks Follow prescribed procedures. Flexible to learn new duties. Utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information. Work under pressure to meet deadlines and productivity/quality During peak volume periods and based on other business needs, additional hours working hours may be rendered.

Preferred qualifications, skills, and capabilities 

Bachelor’s degree in Finance and Accounting preferred Automation knowledge including Alteryx and UI Path is a plus
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