Westerville, OH, USA
1 day ago
Transactions Specialist I- Global Document Services

Join the team that supports Global Document Services to do the right thing for our customers. If you are detail-oriented, have great organizational skills and can work in a fast-paced environment, this transactions specialist role is for you. 

 

As a Transactions Specialist in the Manual Statements area of GDS, you will coordinate the processing of high volumes of statements, notices, letters, and checks, as well as special handling jobs. JPMorgan Chase. Global Document Services (GDS) prints, inserts and mails over 650 million mail pieces annually. GDS supports internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services.  GDS produces a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.

Job Responsibilities:

Operating a manual folding machine Boxing and preparing bulk statements (i.e. 500+ pages) for shipping Transporting completed trays and/or pallets of work to mailroom Filing checks and check images into check trays and transporting them as necessary  Lifting and transporting work supplies as necessary (trays, pallets, boxes of envelopes, carts of printed statements/letters, etc.)  Researching and correct errors Applying Standard Operating Procedures (SOPs)  Meeting productivity and quality standards as defined by the department  Prioritizing work and managing time to meet SLA deadlines  Performing other related duties as assigned Cross-training in other functional areas when needed

Required Qualifications, Capabilities, and Skills:

High school diploma or five years of production environment work history Attention to detail and accuracy as well as being adaptable to change Strong analytical, communication, and problem solving skills Critical thinking and ability to exercise independent judgment Enthusiastic  and positive approach to customer interactions Work both independently and in a team environment Ability to stand for long periods of time Ability to lift a minimum of 45lbs and deliver 200lbs supplies utilizing industrial pull/ push carts Ability to effectively multi-task and work under pressure   Excellent time management and organizational skills   Ability to act on own initiative, be accurate, reliable and demonstrate confidence in processes  

Additional Information: 

Mandatory overtime required as determined by business needs, and assigned weekends and holidays will be required Work Schedule: Monday - Friday 12:30pm - 9:00pm
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