Join a team where every day brings new challenges and opportunities to make a difference. 

As a Transactions Specialist I within the Card Fulfillment team, you’ll play a vital role in the secure handling and processing of sensitive card inventory, supporting seamless transaction experiences for our customers. This is an excellent opportunity to develop your skills in a dynamic, technology-driven environment where attention to detail and a commitment to security truly matter.

Job Responsibilities

Process and clear card vault transactions, ensuring secure and accurate handling of sensitive card inventoryMaintain the integrity and efficiency of card vault systems by following established procedures and security protocolsAssist in the manual area with document transactions, ensuring accuracy, completeness, and timely processingSupport the box work area by preparing, packaging, and shipping cards through manual processes, maintaining high standards of quality and securityRespond to internal and external inquiries related to card vault, document transactions, and card shipments, providing excellent customer serviceUtilize automation tools and digital systems to optimize transaction processing and inventory managementEscalate non-standard or complex issues to supervisors or senior team members according to established protocolsMaintain up-to-date knowledge of card vault operations, manual processing procedures, and shipping requirementsAccurately document all processes, transactions, and inventory movements to ensure compliance and traceabilityParticipate in audits, inventory counts, and quality control checks as requiredContribute to a safe, organized, and efficient work environment by following all company policies and procedures

Required qualifications, capabilities, and skills

Ability to follow detailed procedures for secure data handlingDeveloping proficiency with automation and digital toolsStrong attention to detail and commitment to data securityBasic data analytics skillsEffective communication and customer service skillsAbility to work collaboratively in a team environmentWillingness to learn and adapt to new technologiesHigh school diploma or GED requiredAbility to sit, stand, walk, and occasionally lift up to 50 poundsCommitment to maintaining confidentiality and compliance standards

Preferred qualifications, capabilities, and skills

Beginner-level skills in conflict resolution and process improvementExperience working with cross-functional teamsInterest in automation and process optimization

Schedule: Monday, Thursday, Friday and Saturday, 10:30 am - 9 pm

Shift differential:  10%

This position may require you to work non-traditional hours and/or additional hours as business needs arise.  Work schedule might be subject to change.