Key Responsibilities:

Ensure compliance with required IPH (Items per hour) levels.Maintain high accuracy to mitigate the risk of direct financial loss.Cross-train in various functions to provide backup for other functions within payment services.Demonstrate attention to detail and a commitment to quality.Adhere to firm-wide quality standards.Actively engage with the team to meet case completion timelines.Communicate and escalate issues to management as necessary.

Required qualifications, capabilities, and skills  

Bachelor’s Degree and/or Graduate Degree.Strong computer skills, including 10-key proficiency.Proficient typing skills with a minimum of 10,000 keystrokes per hour.0-2 years of experience in the Financial Services industry, with a proven track record in Banking operations.Strong research, analytical, and comprehension skills, with the ability to analyze data sets in check images.Ability to work independently on multiple assignments in a deadline-driven, regulatory environment.Quick learner with the ability to grasp concepts and procedures rapidly.Detail-oriented and analytical mindset.Flexibility to work overtime, holidays, and weekends as needed.Strong sense of ownership and responsibility.

Join us at JPMorgan Chase & Co and be part of a team that values excellence, innovation, and collaboration.