As a Transactions Manager I, you will lead a team in the Dallas Lockbox department, ensuring the seamless processing of paper-based payments and invoices/forms. Your role is crucial in maintaining high service standards and leveraging technology to optimize operations. You'll play a key role in driving productivity and quality, contributing to the firm's strategic goals.

Job Responsibilities:

Lead a team of full and part-time front-line employees. Establish daily production goals based on productivity targets, budget, and resources. Monitor team output and manage personnel to achieve throughput goals. Oversee shift operations, including personnel management and resolving production obstacles. Demonstrate sound leadership judgment and escalate concerns timely. Ensure compliance with customer and bank guidelines, policies, and procedures. Communicate effectively with the team, tailoring messages based on the audience. Track team performance and implement action plans for improvement.

Required Qualifications, Capabilities, and Skills:

Minimum 3 years' management/leadership experience. Advanced experience with MS Office, including Outlook, Word, Excel, Access, and PowerPoint. Exceptional written and verbal communication skills. Strong leadership attributes: planning, organization, motivation, problem-solving, analytical, team building, and interpersonal skills. Ability to understand end-to-end process flow and consider downstream impacts. Ability to lead, direct, and connect with staff and direct reports. Ability to coordinate and organize work while meeting multiple deadlines. Demonstrated ability to multi-task and balance numerous activities simultaneously. Results-oriented, always looking to improve processes, productivity, culture, and cost.

Work Schedule:
Monday - Friday, 6:00 am – 2:30 pm

Shift Differential:
N/A

This position may require you to work non-traditional hours and/or additional hours as business needs arise. The work schedule might be subject to change.