Description Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. Worldwide Operations Security (WWOS) is charged with protecting Amazon’s people, operations, reputation, and assets by fostering a safe, secure, and resilient end-to-end supply chain that our associates and customers value and trust. To ensure WWOS has sufficient, suitable and skilled employees to achieve its mission, the Learning Solutions team offer a comprehensive selection of learning solutions ranging from Onboard training to Leadership Academies. Are you passionate about developing others and creating engaging learning experiences? Join our Learning Solutions team where you'll shape the future of security operations training, impacting thousands of professionals worldwide while fostering a collaborative and innovative learning environment Key job responsibilities • Design and facilitate interactive training sessions for groups of up to 40 participants • Conduct training needs analyses and develop recommendations for learning solutions • Collaborate with subject matter experts to create and update training content • Manage end-to-end training projects from conception to implementation • Foster an inclusive learning environment that promotes engagement and knowledge retention A day in the life You'll join a supportive team dedicated to empowering learners through innovative training approaches. Your day might include facilitating workshops on security operations, collaborating with experts to enhance content, or leading interactive problem-solving sessions. You'll use modern learning platforms and creative tools to deliver engaging experiences, while working closely with experienced team members who support your growth and development. About the team We are a diverse global team of learning professionals committed to developing security talent through continuous innovation and excellence. Our collaborative approach combines creativity with rigorous standards to deliver impactful learning solutions. We value inclusive thinking and create environments where all learners can thrive and grow. Basic Qualifications - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Speak, write, and read fluently in English - Speak, write, and read fluently in Japanese - 3+ years of experience developing training materials and curricula - 3+ years of experience developing training materials and curricula - Proficiency in learning management systems - Strong presentation and facilitation skills Preferred Qualifications - Experience building processes, project management, and schedules - Master's degree in Education, Training, or related field - Experience in security operations or related industry - Knowledge of instructional design principles - Certification in training or adult learning methodologies - Experience with virtual training delivery platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.