Own your opportunity to manage the network that makes mission success possible. Make an impact by using your skills to deliver “One GDIT Network” for our clients.
Job DescriptionJoin our talent pipeline to stay connected with exciting future opportunities where your skills and expertise can make a real impact—apply today to be considered for upcoming roles that align with your career goals!
The Instructional Designer Manager serves as the lead for instructional delivery of services to a large array of GDIT contract staff performing support to our government partners. The role combines expertise in instructional development and delivery to educate our staff on the business rules and processes to perform these functions required of their role. As processes and tools mature with each release, training material updates and instructional refreshers will be a constant.
What You'll Be Doing:
Manages a team of instructional (training) designers and training coordinators that are responsible for the planning, development, delivery, evaluation, and administration of training including but not limited to service desks and call center support.Develops and administers training schedule, travel, and performance requirements.Identifies training needs and priorities by working with GDIT program managers and operational leadership.Understands organizational objectives to increase customer satisfaction.Uses professional judgement to ingest VBA quality standards into the FOIA/PA redaction instructional material.Conduct organizational readiness assessments to identify impacts, risks, and stakeholder concerns to train staff.Develop targeted communication, engagement, and training plans to foster adoption and minimize resistance.Establish feedback mechanisms to measure the effectiveness of training / instructional material and make iterative improvements.Build and maintain productive relationships across internal teams, external partners, and executive leadership.Participate in cross-functional working groups to address service delivery challenges and improve inter-agency coordination to include Knowledge, Operations, and Quality teams.What You'll Need:
BA/BS degree (work experience will be considered in lieu of degree); AND5 or more years of progressive training development experience with 2 or more years of experience leading a team of training / instructional delivery professionalsExpertise in process improvement, technology adoption, and stakeholder engagement strategiesOutstanding written and verbal communication skills with the ability to present to business leadersAbility to obtain and maintain a Public Trust or higher security clearance level of TS and successfully pass a thorough government background screening requiring the completion of detailed forms and fingerprinting. Real-ID, non-expired passport or military ID is also required for this processLouisiana residencyWhat Would Be Even Better:
Master's degreeCurrent or previous Veterans Affairs experienceExperience developing technical presentations and/or writing and presenting business case and white papers or writing and contributing to industry proposals is a plusResidency within a reasonable commuting distance (approximately 60-mile radius) of our Bossier City, LA facilityWHY GDIT:
Work on a mission that matters.Access the latest cloud and automation technologies in a modern engineering environmentEnjoy flexible work options, continuous learning, and a strong culture of purpose and performanceBe part of a collaborative team driving innovation in government ITWork Visa sponsorship will not be provided for this position.
This position is contingent upon contract award and ongoing business needs.