Job Title: Trainer with Czech and English in Brno Job Description Do you have experience in training and are drawn to a dynamic international environment that offers professional growth and unique opportunities? Join us and help build a strong, competent team! We are looking for a new colleague for the position of **Customer Support Trainer** . **Job Description** As a **Trainer** , you will be responsible for providing high-quality, customer-focused training, including onboarding for new employees, product knowledge updates, and regular training sessions to improve team performance. **Key Responsibilities** + Conducting interactive training sessions using modern educational methods and techniques + Monitoring participants’ progress, providing feedback, and recommending improvements + Preparing, modifying, and presenting training materials through various educational methods + Collaborating with operations to ensure a smooth transition from training to the production environment + Proactively maintaining up-to-date knowledge of products and processes + Evaluating training effectiveness through feedback analysis, surveys, and implementing adjustments **Requirements** + Experience in training methodology and soft skills (communication, critical thinking, time management, teamwork) is preferred + Excellent communication skills (written and spoken) + Advanced knowledge of Microsoft Office + Independence, proactive approach, attention to detail, and effective time management + Czech language at C2 level and English B2 level + On-site work in Brno—must be able to commute or relocate **What We Offer** + Meal vouchers (CZK 123.90 in your salary per working day) + Benefit card (CZK 1940 per month) + Full-time employment + Summer party, Christmas event in Prague, and various online team-building activities—monthly quizzes, photo contests, wellbeing workshops + Contribution to language courses + Opportunity to launch your career in an international environment + Comprehensive initial training (fully covered) + Continuous training and qualification enhancement through Concentrix University + Career development and navigation programs to support your professional growth **Recruitment Process** + Work is based in Brno office + Transport is free from Malinovského náměstí + Immediate start or upon agreement Location: CZE Prague - Vyskocilova 1481/4 (9th floor) Language Requirements: Czech (Required), English (Required) Time Type: Full time2026-06-02 **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**