At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers ‘needs.

Buenos Aires is one of JP Morgan's key strategic hubs with over 3,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal, among others, providing value-added services, products and solutions to our clients located in various countries around the world.

In this role you will be facing different challenges such as:

Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well! Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking. Strong partnership with key stakeholder, finding ways to collaborate together.

And these are some of the activities you will be responsible for:

Process flow understanding, including ability to understand current flows and linkage between systems and think how the process can be improved/streamlined. Work closely with other Operational teams and infrastructure groups to support a ‘one team approach’. Partner with them on a day-to-day basis to perform more efficiently. Ensure all controls are diligently performed, completed, and signed-off on a timely basis. Clear and concise communication with all support teams to ensure the timely and efficient resolution of internal and external clients queries. Participate and contribute to the various strategic initiatives; keep improving and evolving processes and business architecture. Build an in-depth understanding of all trading structures from both a financial and operational perspective. Ensuring timelines and client service delivery standards are continually achieved with a client-oriented focus.  Manage staff through day-to-day issues and remediation.

What do we ask for this position? 

Advanced English, clear communication skills and an ability to use these to work collaboratively, explain, and challenge, as appropriate. Great team player able to work in a pressurized and changing environment. Sense of accountability and ownership of issues until resolution. Be a graduate or graduate student. Have 2 year of experience as Team Lead/Manager.  Relevant experience in related functions or businesses is a plus.