Job Description Insight Global is seeking a Trader Voice Engineer to join a large financial firm local to the New York region. In this role, the individual will collaborate and work very closely with traders, trading technology teams, network engineering, and cybersecurity. In this role, you will be providing L2/L3 support for the firm. Some job responsibilities will include managing voice systems, working with telecommunication protocols such as (SIP, QSIG) and experience with CUCM (cisco unified call manager). Lastly, you will be working closely with 3rd party vendors to ensure everything is operating up to standard. Responsibilities tied to this role will include: Designing and supporting trader voice platforms Ensuring high availability and resilience Voice infrastructure engineering Regulatory and compliance support Production support Collaboration We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3+ years of recent years in voice engineering, supporting trader voice environments Strong desktop engineering background Strong experience supporting & troubleshooting Citrix VDI Strong knowledge of VoIP / SIP / RTP Strong experience with IPC / NICE / Cisco / Avaya turret solutions Recent experience developing automation scripts using Python & with python libraries: tinytag, voodoo, Socketio, Pywinauto