Join our dynamic team as a Business Process Associate, where you'll play a pivotal role in enhancing operational efficiency. Your expertise in process analysis and improvement will drive impactful changes across our organization. Be part of a forward-thinking environment that values innovation and collaboration.

Job Summary

As a Business Process Associate within the Reconciliation Utility, you will manage product changes, onboarding, and partner with tech for automation in a 24 X 5 environment, supporting Asia, EMEA, and WHEM regions. You will be responsible for understanding key metrics and risk components. Your role will ensure client deliverables are met with high timeliness and accuracy.

Job Responsibilities

Meet client deliverables with accuracy and timeliness.Develop continuous focus on productivity and quality.Review and document new processes regularly.Identify and address business knowledge gaps.Interact professionally with global managers.Collaborate with tech teams on project solutions.Champion a High Performance Culture.Monitor and resolve Management Information System issues.Lead and manage multiple projects.Align department strategy with organizational goals.Work with senior managers on technology and process needs.

Required qualifications, capabilities, and skills

Graduate with minimum 8 years in a financial institution.Demonstrate working knowledge of Reconciliations, Cash, and stock products.Understand SWIFTS/ISO framework.Communicate effectively at all levels.Exhibit leadership and people management skills.Approach problem-solving proactively.Focus acutely on client needs.

Preferred qualifications, capabilities, and skills

Experience in Data Science and Analytics.Coding knowledge in JAVA and automation software.Prior client and third-party bank investigation experience.Build strong business relationships.Use creative problem-solving techniques.Possess strong project management skills.Partner with Risk, Audit, and Compliance teams