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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

eBay CN enables global trading by providing the leading cross-border online platforms in the largest export-driven economy China. We connect millions of Chinese sellers with ’00 millions of overseas buyers; we also enable Chinese buyers to find unique and authentic items from the most trusted sellers around the global.

China Marketplace Development team is based in Shanghai and Shenzhen and takes full responsibility of CN revenue target by designing and executing end-to-end initiatives and solutions on generating local market awareness, driving local seller acquisition and activation as well as growing trading activities in a dynamic global eBay online marketplace.

This role will:

Responsible for driving sustainable business growth to keep high business growth;Improve Trust & Safety performance to enhance better e-commerce user experienceWork with cross function internal teams to drive specified group of clients  to meet business metricsBe an opportunity for a high achiever to be part of a dynamic, high growth and fast-paced organization.

Responsibility/Activity

Drive top seller success on eBay global trading platform: (approx 40%)

Scale up top seller activities by providing constructive business consultation and key business issue diagnosis;Support seller business growth through timely policy/platform changes update, selling strategy consultation, and key account issues solving;Investigate and deep dive the new policy& platform impact to top seller business, and initiate, guide and enforce seller best practicesWork collaboratively with external and internal resources, including trust & safety team, product management team, marketing team, and business development  teams to meet the business targets

Improve Seller trust & safety performance: (approx 40%)

Improve seller trust & safety metrics performance through problem identify, issue diagnosis, solution providing and business implementation to grown sustainable businessEscalate aggressively the Trust & Safety consequence on top seller, and collaborate with seller to provide better buyer experienceIdentify the key factors of low Trust & Safety performance based on top seller status  investigation and extent the best practices to broader seller group

Providing a vital communication linkage between seller and international functions: (approx 20%)

Working closely with international and cross functional teams for business development and best practice sharing

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