**Description** SAIC is seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on a large high visibility IT program. **This position is full-time on-site in Ashburn, VA. No remote options are available.** Responsibilities: + Use Enterprise Monitoring tools to identify and escalate data center infrastructure incidents through multiple communications mechanisms. + This position supports evenings and weekends as needed. **Qualifications** **Required:** + Must be a U.S. Citizen with the ability to obtain and maintain a DHS Public Trust security clearance. + Bachelor of Science degree and 3-10 years of experience. B.S. can be substituted with an additional 4 years of related experience. + 3 years of experience supporting incident, problem, and change management activities for a large government agency. + 2 years of experience working on high visibility or mission critical aspects of a given program and performing all functional duties independently. + 3 years of experience using the following or similar tools: Fault and Performance monitoring and reporting tools such as IBM Netcool Omnibus, AppDynamics, HP Operations Manager. + 3 years of experience using incident management tools such as BMC Remedy. + 3 years of operational experience within a large-scale, complex Manager of Manager (MoM) type monitoring environment. + 3 years of experience with supporting one or more of the following Data Center technologies: Java App Servers, VMWare, Oracle, Unix/Linux, or IBM technologies like MQ, AIX, DB2/UDB. + Strong communication and problem-solving skills. REQNUMBER: 2601158 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability