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Job SummaryLocation: TD, 7250 Rue Mile End Montreal QC
The Assistant Manager, Workplace Ambassador Services will serve as the point of contact and will provide support the unit with administrative duties.
Now, if you were to come on board as one of our Assistant Manager, Workplace Ambassador Services, we’d ask you to do the following for us:
• Manage a team of 20 Workplace Ambassadors across Canada.
• Provide ongoing supervision, coaching, training and follow up.
• Support benefits enrolment, questions and human resources for performance management as needed.
• Execute best in class welcome/onboarding program.
• Train new hires in the Quebec region
• Ensure contract compliance, support payroll services and ensure accurate and timely submission of payroll data.
• Support and champion both Compass and client specific Health and Safety standards
• Manage Business Contact relationships for team of Workplace Ambassadors.
• Build and maintain relationships relations with head clients and individual line of business contacts.
• Understand the needs of the individual lines of business by completing regular floor audits.
• Contribute to and participate in quarterly meetings/presentations.
• Achieve service level targets as defined in client contract.
• Travel as necessary to train associates outside of Quebec
• Contribute to ongoing learning and development programs.
• Contribute to ongoing program improvement projects.
Think you have what it takes to be an Assistant Manager, Workplace Ambassador Services ?
We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
• Relevant post-secondary education and 2-years experience in hospitality.
• Strong experience. People Management, time management, organization, and project management.
• Exceptional customer service skills with the willingness to be flexible.
• Excellent communication and presentation skills in French and English.
• Proficiency with Microsoft Word, Excel and PowerPoint.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.