You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. Here, you’ll work in an environment that promotes sustainability, inclusion, wellbeing, and career development while you help us deliver better care for billions of people around the world. It starts with YOU.
As the Tier 1 Dispenser Technical Field Consultant, you will have full ownership of the dispenser troubleshooting process for product innovation and renovation. You are responsible for the ownership of cross-functional coordination and collaboration and will be responsible for connecting customer (Sales, DSRs, and End User) needs with internal teams (Category/Business, R&D, Quality, Legal and Regulatory) to ensure product quality, sales effectiveness, and overall business success. The technical field consultant owns the diagnosis of dispenser problems, guide customers through troubleshooting steps, and escalates more complex issues to higher-tier internal teams. In addition, this role leads the definition of key testing, installation, and regulatory activities for the entire Dispenser product portfolio as well as providing timely feedback to customers
In this role, you will:
Interact with Field Sales teams, Dispenser BU and R&D, Sales, Quality, Regulatory, Installation Foremen etc.
Be responsible for making technical recommendations, will drive cross-functional communication to solve customer issues
Collaborate with various team members when addressing dispenser complaints.
Travel up to 10%
About Us
Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.
Led by Purpose. Driven by You.
About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.
In one of our technical roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:
A Bachelor’s Degree in Engineering or a related field from an accredited college or university with 10 years or moreof experience in a Technical Field Consultant role or related role.
Excellent project management skills and ability to manage timelines for development and deployment effectively.
Experience working with 3rd party vendors.
Experience with providing strong leadership to laboratory technicians for day-to-day operation.
Hands-on experience with dispenser system setup, test units and testing procedure such as battery-life, dispense testing etc to enable excellent troubleshooting of customer complaints.
Outstanding communication, interpersonal and leadership skills.
Ability to influence, coordinate cross-functional groups, and drive decisions
Experience with electro-mechanical systems, and low power battery operated devices.
Excellent knowledge of regulatory requirements for electromechanical dispenser systems.
Preferred (not essential, but desired):
Prior experience supporting development of customer preferred solutions from stated requirements, including validation of prototypes with end users in medium to large size projects.
Prior experience supporting commercialization of products (innovation/renovation) working cross-functionally with business unit supply, marketing and sales teams on a global basis.
Good understanding of design controls and overall quality systems.
Understanding of Kimberly-Clark products, procedures, and processes.
Experience with design and commercialization activities related to plastics and injection molding
Total Benefits
Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.
Veterans and members of the Reserve and Guard are highly encouraged to apply.
This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.
#LI-Remote
Salary Range: 127,600 – 157,600 USD At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.Primary LocationNo K-C Work Site - TXAdditional LocationsWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time