Job Description The Test Operations Supervisor will plan and manage the overall Testing activities for our client in the greater Nashville, TN area. You will direct and coordinate activities of technicians and associate staff in product testing and repair. Responsibilities include: - Oversee all test operations, including directing staff, setting daily priorities, managing workflow, and ensuring products are tested according to company standards and Work Instructions. - Ensure team competency and compliance by providing timely job‑specific and safety training, verifying understanding of Work Instructions, and maintaining accurate testing and training documentation. - Manage people leadership responsibilities, including hiring, evaluating, disciplining, scheduling, and providing performance feedback while maintaining cooperative working relationships. - Maintain quality, safety, and regulatory compliance by upholding ISO and Quality System requirements, monitoring performance metrics, enforcing safety rules, and identifying/correcting workplace hazards. - Drive continuous improvement across testing processes, service lines, and operations while supporting corporate policies and promoting a positive relationship with the community. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - Two (2) to Five (5) years' experience in a high technical service/repair, electronic manufacturing or testing environment - Minimum two (2) years supervisory experience - Experience in writing procedures according to applicable regulations - Training and/or experience implementing manufacturing and/ or service - B.S. degree in Business Administration with an emphasis in Production and Operations Management or related field preferred - Previous experience in an electronic testing environment preferred - Certificate in manufacturing or process improvement preferred