Returning Candidate? Log back in! Terrain Home Stylist Location US-PA-Devon ID 2025-16965 Job Family Stores Employee Type Regular Position Type Part-Time Location

This position is located at 138 Lancaster Ave, Devon, Pennsylvania, 19333 United States Role Summary

The Terrain Home Stylist cultivates the overall service and selling culture in the store and drives brand metrics by developing authentic customer connections, offering expert styling advice, and providing an individualized experience with curated product recommendations.

Role Responsibilities

Customer Experience

Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valuedLeads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits working with a stylist and any other applicable Design Services Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metricsAdvocates for technology usage and encourages the team to transact in the moment, upsell/cross-sell, and clientele

Teamwork + Mentorship 

Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectivesIdentifies terrain home styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainingsUtilizes brand resources to share relevant styling and product knowledge with the team to elevate associate confidence in servicing the terrain customer

Visual + Business Operations

Reviews store business to understand buying trends, influence product recommendations and selling decisions, and to drive home department businessTakes ownership of the terrain business by capitalizing on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goalsPartners with visual team to execute seasonal updates for showrooms, new concepts, and design spaceUpholds accountability and productivity for part-time or full-time zoned stylist hours; contributes to a customer-first philosophy and is flexible in supporting other areas when business dictates

Communication + Relationships  

Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platformsCultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the momentContributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activitiesCollaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement

 

Role Qualifications Terrain brand fan2+ years of experience building customer relationships or clientelingPassion for interior designAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range Starting from USD $18.00/Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?

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