TEMP Program Specialist - Remote Patient Monitoring Program (Temporary, Full-Time, 40, Day)
Queen's Health System
RESPONSIBILITIES
I. JOB SUMMARY:
• Provides operational and administrative support for the Remote Patient Monitoring Program to ensure including scheduling, billing, patient registration, reporting, and maintaining records and supplies.
• Assists with process improvement activities, budgeting tasks, and serves as a support resource for the Remote Patient Monitoring Program.
• Performs Patient Community Navigator duties as needed. Supports community health by establishing and maintaining trusting relationships with patients, families, and providers to promote health, recovery, resiliency, and wellness.
• Performs activities off-site, in the community, and makes patient home visits as required.
• This is a temporary position that is dependent on funding availability.
II. TYPICAL PHYSICAL DEMANDS:
A. ESSENTIAL FUNCTIONS:
• Seeing. Hearing. Speaking. Finger dexterity.
B. MANUAL MATERIAL HANDLING:
• Infrequent: N/A
• Occasional: Lift floor to waist between 21-35 lbs. Lift waist to shoulder between 6-10 lbs. Lift waist to overhead between 6-10 lbs. Carry between 6-10 lbs. Push and Pull between 6-10 lbs.
• Frequent: N/A
• Constant: N/A
C. NON-MANUAL MATERIAL HANDLING:
• Infrequent: N/A
• Occasional: Stoop/Bend. Kneel. Climb: Stairs/Ladder. Reach: shoulder level. Reach: above head. Gripping.
• Frequent: Stand. Sit. Walk.
• Constant: N/A
III. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
• Work involves extensive off-site activities, including home and community-based visits with patients.
• Must have reliable transportation to make visits to sites where patients reside.
• May be exposed to negative responses from patient or family.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION:
• High School diploma or equivalent.
B. CERTIFICATION AND LICENSURE:
• Valid U.S. driver's license required in accordance with Hawaii state law rules and regulations.
• Driver's abstract or evidence of good driving record.
• Physician Practice Associate, Medical Assistant, Community Health Worker or Patient Navigation certification preferred.
• Current BLS certification.
C. EXPERIENCE:
• Two (2) years of relevant healthcare/social services experience; or one (1) year of healthcare/social services experience and Community Health Worker certificate.
• Previous experience working with individuals with behavioral health and/or substance use issues preferred.
• Prior experience working with Native Hawaiian and other underserved populations preferred.
Equal Opportunity Employer/Disability/Vet
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