The Iconic Palmer House, a Hilton Hotel is looking for their next Telephone Technician to join their talented team!

 

Located in the heart of Chicago's Theater District, the iconic Palmer House is renowned for its timeless elegance and world-class service. A destination choice for over 150 years, Palmer House offers the opportunity to be part of a prestigious property with a strong tradition of excellence in hospitality.

A Telephone Technician is responsible for installing and maintaining telephone equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Telephone Technician, you would be responsible for installing and maintaining telephone equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Install and maintain all hotel telephone equipment including, but not limited to, telephones in guest rooms, meeting rooms, offices, operations areas and public areasCoordinate telephone moves, additions, removals and upgradesOversee telephone system including, but not limited to, programming, upgrades, repairs and maintenanceRespond to guest and team member telephone-related requests in a timely, friendly and efficient mannerAssist fellow team members and other departments wherever necessary to maintain positive working relationships

Pay Rate: $51.14 per hour 

 

Medical Insurance Coverage - For you and your Family,

Mental health resources including Employee Assistance Program.

Best-in-Class Paid Vacation, Holidays and Personal Days

Go Hilton travel program: 100 nights of discounted travel.

Debt-Free Education: Team members will have access to a wide variety of education, including: college degrees and professional certifications* Pension plan to help save for your retirement.

Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount.

Career Growth and development,

Team Member Resource Groups.

Recognition and rewards programs.

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

 

What are we looking for?

 Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

What will it be like to work for Hilton?

 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!