Our client, a leader in the telecommunications industry, is seeking a Telecom Network Operations Center Engineer to join their team. As a Telecom Network Operations Center Engineer, you will be part of the Network Operations Center supporting the monitoring and troubleshooting of a nationwide fixed and wireless network. The ideal candidate will have good communication, problem-solving skills, and the ability to adapt to change, which will align successfully in the organization. **Job Title:** Telecom Network Operations Center Engineer **Location:** Frisco, TX **Mon - Fri 1pm to 9:30pm central - 3 days in the office and 2 days from home** **What's the Job?** + Troubleshooting outage, simplex, and frame loss tickets. + Creating tickets with vendors and interacting with field teams. + Answering incoming calls and providing support to network operations. + Mining various systems for data analysis to identify process issues. + Conducting conference calls to discuss network outages and recommend improvements. **What's Needed?** + At least 1 year of relevant experience in NOC or transport-related work. + Familiarity with Microsoft Office Suite and basic computer skills. + Experience with Service Now and the ability to learn internal tools. + CCNA certification is a nice to have. + Detail-oriented and disciplined approach to work. **What's in it for me?** + Opportunity to work in a dynamic and fast-paced environment. + Engagement in critical network operations that impact nationwide services. + Collaboration with skilled professionals in the telecommunications field. + Possibility to develop skills in advanced network monitoring and troubleshooting. + Contribution to improving processes and performance in network operations. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.