Position Purpose:

The Technology Sr. Director is responsible for collaborating across the enterprise to plan for and achieve multi-year plans and goals across a portfolio of products, supporting the enterprise roadmap, delivering technical and functional partner satisfaction, and driving action that helps the enterprise meet customer needs. This role is also responsible for making proactive contributions to and providing course corrections on the overall vision, strategy, goals, and roadmap for the associated Vice-President's area of responsibility. Technology Sr. Directors are responsible for guiding others from both execution and professional development perspectives.

Key Responsibilities:50% Strategy & Planning:Partners with functional and technical leaders to identify and plan requirements necessary to meet short and long-term, multi-year business needsDevelops and executes strategic plans in support of key objectives in a timely and fiscally responsible mannerInforms and drives strategic alignment and partnerships with functional and technical peers and leadersConnects the dots across multiple levels and related functions to understand the business holisticallyEvaluates research and market analysis, including meeting with third party vendors, on industry innovations and technology platforms to understand demand; translates findings to inform the strategyEstablishes and nurtures strategic vendor relationships; influences vendors to align to domain, portfolio, and enterprise strategic objectivesDrives growth for the business by applying technical and domain expertise to provide thought leadership and translate vision into actionContributes to the customer-centric, data-driven vision, strategy, goals, and roadmap for the experienceSuggests proactive changes and course corrections to drive alignment of vision, strategy, goals, and roadmap with organizational core values and industry trends by assessing effectiveness and course correcting as needed10% Delivery & Execution:Defines and communicates value propositions, success metrics, and outcomesDocuments, reviews and ensures that all quality and change control standards are met Develops, plans, and implements sustainable, repeatable, and reliable processes; oversees process improvementDrives operational excellence to create internal customer satisfaction and meet operational metrics, simultaneously prioritizing external customer needsResponsible for driving the annual budgeting and planning process to prioritize projects and allocate the SFA assigned budget targets to develop an Annual IT Budget. Translate the Annual IT Budget into a staffing plan, including flexible resource allocation modelsUnderstands and articulates the value creation and business proposition to teams and functional partnersEnables the Product Team to provide consistent, empathetic assistance in support of our products and services whenever the customer needs usDefines, implements, and executes on a strategic initiative prioritization process40% People:Provides leadership, mentoring and coaching to direct reportsManages and coordinates strategic direction for staffAttracts, retains, develops, and motivates top talentDrives the development of leaders by conducting annual and mid-year reviews, reviewing individual development plans and providing performance feedbackSupports talent management efforts by monitoring the succession planning and selection process, as well as challenging and empowering leaders on individual development plans
Direct Manager/Direct Reports:Typically reports to a Vice President.
Travel Requirements:Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:Must be eighteen years of age or older.Must be legally permitted to work in the United States.Must be legally permitted to work in the United States
Preferred Qualifications:10+ years of relevant work experienceExpertise in leading at a Director level or above within a fast-paced, multi-division, national companyExpertise in defining, communicating, and driving value propositions, success metrics, and outcomesExpertise in shaping, aligning, and guiding execution of strategic direction across a portfolio of productsExpertise in communicating, building influence, and developing relationships with functional and technical leaders, with high-level vendor partners, and across all levels in the organizationExpertise in selecting and leading strategic vendor relationships or acting as the primary point of contact for strategic partnershipsExpertise in managing and developing direct reports with their own span of controlExpertise in utilizing deep market and industry knowledge for a related portfolio segment or domain to achieve strategic objectives
Minimum Education:The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:No additional education
Minimum Years of Work Experience:10
Preferred Years of Work Experience:No additional years of experience
Minimum Leadership Experience:None
Preferred Leadership Experience:None
Certifications:None
Competencies:Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needsBuilds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goalsBusiness Insight: Applying knowledge of business and the marketplace to advance the organization's goalsCollaborates: Building partnerships and working collaboratively with others to meet shared objectivesCourage: Stepping up to address difficult issues, saying what needs to be saidCultivates Innovation: Creates new and better ways for the organization to be successfulCustomer Focus: Builds strong customer relationships and delivering customer-centric solutionsDecision Quality: Making good and timely decisions that keep the organization moving forwardDevelops Talent: Developing people to meet both their career goals and the organization's goalsDrives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Drives Results: Consistently achieving results, even under tough circumstancesDrives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to actionFinancial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisionsOrganizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamicsPersuades: Using compelling arguments to gain the support and commitment of othersPlans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goalsSituational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situationsStrategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategiesTech Savvy: Anticipating and adopting innovations in business-building digital and technology applications