Role Overview

The Product Manager is responsible for driving the strategic and operational development of assigned products by analyzing user needs, understanding market dynamics, and translating insights into actionable growth plans. This role ensures continuous improvement of product performance, oversees the delivery of new features and versions, and collaborates closely with cross‑functional teams to maintain high product quality and alignment with organizational goals.

Key Responsibilities

Analyze user and market needs to define product direction and develop growth plans for assigned product lines.

Plan and coordinate activities related to implementing new product versions, enhancements, and functionalities.

Independently analyze product metrics, identifying trends and recommending actions to increase product usage and customer satisfaction.

Monitor competitors, conduct benchmarking, and prepare comparative product analyses to support strategic decision‑making.

Address user requests as a second‑line support, ensuring uninterrupted operation of key product processes and timely resolution of issues.

Prepare comprehensive documentation, including product, procedural, training, and technical materials, as well as translations from English when required.

Develop and deliver presentations and training sessions for clients and internal teams, ensuring clarity of product value and capabilities.

Ensure product compliance with formal regulations, security procedures, and documentation standards.

Collaborate with marketing, sales, strategy, and technology teams, working fluently in both Polish and English to support product initiatives.

Participate in project initiatives, contributing product expertise and ensuring successful execution of project objectives.

Initiate and implement process improvements aimed at optimizing product workflows and increasing operational efficiency.

Share expert knowledge in product management with team members and stakeholders, fostering a culture of continuous learning and development.

Professional Experience & Skills

Proven experience in product management, product ownership, or a related analytical/technical role.

Strong ability to analyze market data, user behavior, and product metrics, and translate insights into actionable plans.

Experience in coordinating development work, feature planning, and cross‑functional delivery.

Familiarity with agile methodologies (Scrum, Kanban) and product lifecycle management.

Ability to prepare clear and structured product documentation, specifications, and training materials, including translations.

Strong presentation and communication skills; comfortable delivering client or internal trainings.

Experience with competitive analysis, benchmarking, and market research.

Ability to manage second‑line support tasks and understand functional/technical dependencies.

Technical & Language Skills

Proficiency in tools used for product monitoring, documentation, and planning (e.g., analytics dashboards, ticketing systems, collaboration platforms).

Ability to work effectively with both technical and non‑technical stakeholders.

Willingness to travel globally/regionally

Fluency in Polish and English (written and spoken); 

Education

Master’s degree required (e.g., in law, technology, business, or a related field).

Additional education in legal or technology domains is considered a strong plus.

Soft Skills

Strong analytical and problem‑solving mindset.

Excellent organizational and prioritization abilities.

Ability to work independently and drive initiatives with minimal supervision.

Strong stakeholder management and collaboration skills.

Proactive attitude and willingness to continuously improve processes and product quality.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.