Puebla Huejotzingo, MX
2 days ago
Technical Support Customer Service

 

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. 

 

Your Key Responsibilities

Manage Call center activities efficiently and identify action plans based on the input coming from the
calls
Keep track of TS projects defined locally or by HQs
Keep track of TS KPIs and maintain or define new processes
Work with Digitalization team for TS requests
Find new ways to reach our potential Customers through REPXPERT
Create synergies with other regions
Define initiatives to reduce warranty claims

Your Qualifications

B.S. Administration, Engineering, Marketing, Communication and similar
Experience in automotive industry
Excellent interpersonal and communication skills
Excellent communication in English
MS Office (Advanced) and SAP (basic) knowledge
Teamwork oriented
Customer orientation, flexibility, working under pressure and teamwork skills needed.
A sense of responsibility, creativity, perseverance and commitment, as well as goal orientation

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

 

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

 

www.schaeffler.com/careers

 

Your Contact

Schaeffler Transmision, S. de R.L. de C. 

Ana Paula Lechuga 

 

 

 

Keywords: Experienced; Professional; Full-Time; Unlimited; Sales Management; 

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