+ Maintain and grow the existing customer business and develop prospective customers to meet goals agreed with the Sales & M and Logistics Director. + Provide a high level of application support to all existing applications / customer. + Take initiatives for prospecting, contacting and converting prospects to customer and work in tandem with S&M team. + Be actively involved in pre sales and after sales support. + Conduct lab and process trials at customer end establish “Suitability To Use” viz a viz competition product. + Follow- up and influence the evolution in standardization of lime & limestone applications with the customers. + Coordinate on regular basis with production & QC team to ensure suitable material allocation to customer as per specific / application demand. + Address QC related concerns / claims from customer on prompt basis in consultation with QC & production team and in coordination with SEM. + Coordinate and understand the new innovative products and application concepts being developed and followed at Carmeuse global level to implement in the local industry (as and when needed). + Participate fully in all assigned marketing Cross Functional Teams, and contribute actively to the development and execution of the industry / sector / market wise plans for the region. + Build and maintain a database of specific requirement customer and application wise. + Highlight all customer support requirements and ensure relevant resources are brought into play to resolve issues. + Maintain active memberships and participation in relevant industry associations and technical support groups. + Understand and report competitor strengths, weaknesses and activities. **Requisition ID** : 193156