Advocate Condell Medical Center, USA
1 day ago
Technical Resource Assistant (Full Time)

Department:

11917 Advocate Condell Medical Center - Facilities

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Role includes supporting two sites - Mondays, Tuesdays, and Wednesday at Advocate Condell Medical Center & Thursdays and Fridays at Advocate Good Shepherd Medical Center

Pay Range

$24.10 - $36.15

It's More Than a Job, It's a Calling!

Position: Technical Resource Assistant

Location: Condell Medical Center; Libertyville; and Good Shepherd hospital; Barrington.

~Position will be split between those two locations

Full Time; 1st Shift

~Mondays, Tuesdays, and Wednesday at Advocate Condell Medical Center

~Thursdays and Fridays at Advocate Good Shepherd Medical Center

MAJOR RESPONSIBILITIES

Utilizing the computerized maintenance management system, building automation system, various reports, and vendor data; compile, analyze and summarize data to support changes to the physical environment.Provide support to safety officer during safety rounding, construction assessments and physical environment meetings.Utilizing the CMMS, ATG and Building Automation System data; develop specialized management reports that support departmental KRAs.Coordinate with internal and external customers to accomplish activities such as printing and/or graphic services, software, systems maintenance, and repairs along with ordering departmental supplies.  Coordinate events/meetings, secure space, prepare memos and/or notifies participants, arranges for equipment, room set-up, food requirements, etc.  Initiate follow-up for calls, correspondence, etc. received by the supervisor.Maintains associate training records, responsible for collecting, organizing, and updating regulatory documentation for the facilities department.  Maintains active list of vendor provided services and contact information for normal, after-hour and emergency contact.Responds to patient complaints, resolves problems, or directs associate/patient to appropriate Advocate resource.Assist Safety Officer with safety inspections and physical environment issues. Attend PE Committee meetings and provide administrative support producing meeting minutes in a timely manner. Assist safety manager with the development of reports and regulatory paperwork.Participation in various modes of job training and/or supplemental classes to enhance existing abilities and acquire new skills.Assists supervisor with presentations and classes for new employee and outside contractors as needed.  Provides training to staff, concerning computer operations and development of presentations.  Assists supervisor with data analysis and provides recommendations, concerning unusual trends and training needs.  Assists facility and department with accomplishment of CQI and OI goals.

License/Registration/Certification:  

None

Education: 

HS Diploma/GED and completion of formal computer training programs in word processing, spreadsheet, and data base management.Advanced Training Beyond HS

Experience: 

5 years of Administrative Support including experience in computer operations.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Basic skills to provide technical/supervisory support.Experienced at performing computer operations using spreadsheet, database, and word processing.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Ability to lift the lightweight requirements according to DOL definitions.Ability to work under stressful conditions and in difficult situations.May be exposed to hazardous materials and toxic substances.Ability to work flexible hours.Ability to use telephone and radio.Ability to type.This requirement supersedes any previous lifting requirement effective 12/17/2014.Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case-by-case basis.  May be required to lift greater than 35 pounds from floor to waist.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performance

Benefits and more

Paid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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