Job Title: Technical Representative, IT Operations Job Description Technical Representative, IT Operations is an entry level position that provides end-user support across the organization's desktop, network, telephony, and application(s) environment. The candidate will maintain, analyze, troubleshoot, and repair/replace/upgrade computer systems, hardware, software, and computer peripherals. Technical Representative, IT Operations will oversee new training and production set up, IT assets Inventory, and Organize and keep updated IT Assets inventory on Storage Room and production. Will Report to IT Local Supervisor **Requirements:** + Diploma in Computer Science or any related career (Highly Desirable). + 75%+ English Level + Experiencia en Inventarios y Bodegas + _Availability to work in rotating schedules, weekends and different site locations_ + At least 6 months of experience in Inventory, asset management, basic IT support + Knowledge in management of Windows & Mac OS network configuration. + Knowledge in PC Maintenance and Repair. + Basic troubleshooting and Active Directory Experience + Experience working in a BPO environment (Desirable). + Availability to rotate between sites Location: Costa Rica- Barreal de Heredia Language Requirements: Time Type: Full time2025-11-01 **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**