About the Company / Team

We are part of a global technology organization delivering enterprise-grade solutions to customers worldwide. The Support organization plays a critical role in ensuring customer success post-sales by providing high-quality services, expert guidance, and proactive issue resolution. Our mission is to act as a trusted advisor and advocate for customers, enabling them to maximize value from complex technology environments while maintaining the highest levels of satisfaction and operational excellence.

Job Summary

The Technical Project Manager – Support Services serves as a primary technical and operational point of contact for enterprise customers during service implementation, onboarding, and escalation scenarios. This role combines strong project management expertise with deep technical knowledge across infrastructure, networking, Linux, virtualization, and cloud environments. You will lead complex post-sales engagements, resolve critical issues, and collaborate closely with internal teams to deliver seamless customer experiences with minimal management oversight.