About Samsung Austin Semiconductor
Samsung is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world. At SAS, we are Innovating Today to Power the Devices of Tomorrow.
Come innovate with us!
Position Summary
The Technical Production Professional is responsible for working with departments to ensure on-line training resources are available to all internal technical customers. They must: utilize excellent attention to detail to review, process and reconcile system status of submitted publication requests; publish deliverables in learning management system; utilize good customer service and troubleshooting skills to assist internal customers with questions or issues regarding their training needs; assist with reporting of site wide technical training programs; and attend to Samsung U scheduling and roster processing tickets. .Role and Responsibilities
Here’s What You’ll Be Responsible For:
Partnering with internal customers to ensure scope validation of equipment/process technical training needsDeveloping/creating on-line training resources and uploading to learning management systemRelaying any issues relating to departmental processes, procedures, or policies to supervisor in a timely mannerCreating and maintaining training material pertaining to the use of Technical Production related systems and processesConducting Technical Production Associate Training Supporting site video/film requestsMonitoring Technical Training indices and generating reports
Skills and Qualifications
Here's what you'll need:
High School diploma required; some college preferred.
Proficiency with Microsoft Office Suite; Word, Excel, PowerPoint, Confluence, OBS, Adobe Creative Cloud.
Exceptional communication, writing, editing, and formatting skills.
The current base salary range for this role is between $57,760 - $103,970. Individual base pay rates will depend on factors including duties, work location, education, skills, qualifications and experience. Total compensation for this position will include a competitive benefits package and may include participation in company incentive compensation programs, which are based on factors to include organizational and individual performance.
Total Rewards
At Samsung SAS, base pay is just one part of our total compensation package. The base compensation for this role will depend on education, experience, skills, and location.
We offer a comprehensive benefits package, including:
Medical, dental, and vision insuranceLife insurance and 401(k) matching with immediate vestingOnsite café(s) and workout facilitiesPaid maternity and paternity leavePaid time off (PTO) + 2 personal holidays and 10 regular holidaysWellness incentives and MOREEligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance.
All positions at SAS are full-time on-site.
U.S. Export Control Compliance
This role requires access to information subject to U.S. export control laws. Applicants must be authorized to access such information or eligible for government authorization.
Trade Secrets Notice
By submitting an application, you agree not to disclose to Samsung—or encourage Samsung to use—any confidential or proprietary information (including trade secrets) belonging to a current or former employer or other entity.
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* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.