Join Us as a Leader in Treasury Solutions!
Lead a dynamic team to transform client experiences with integrated treasury solutions. Be part of a global organization that values innovation and personal growth.

Job Summary
As a Client Technical Onboarding Advisors Team Lead in our Treasury Services team, you will lead a skilled team to provide advisory services for complex integrated treasury solutions. You will play a crucial role in enhancing client experiences and driving strategic initiatives. We value teamwork, innovation, and a client-first culture.

Job Responsibilities

Lead and manage a team of technical advisors.Set team strategy and collaborate with internal functions.Improve implementation processes and client experience.Manage team capacity and resolve issues effectively.Foster a client-first culture through open dialogue and feedback.Manage client and partner expectations throughout the implementation process.Coach and develop team members to enhance performance.Support client escalations with clear resolution paths.Streamline processes with Operations and Product Management partners.Identify and own business risks and issues.Build strong relationships with key partners in various departments.

Required Qualifications, Capabilities, and Skills

Comprehensive knowledge of Treasury Services products.Experience in coaching or mentoring employees.Proven ability to manage conflict successfully.Skills in risk awareness and quality program setups.Excellent interpersonal, organizational, verbal, and written communication skills.Strong presentation and negotiating skills.Strategic thinking and adaptability to change.Experience with ERP systems and Treasury Management Systems.Demonstrated team-building skills and ability to work in a team environment.Microsoft Office Suite experience.Project Management, Payments, and Receivables experience or eagerness to learn.

Preferred Qualifications, Capabilities, and Skills

Experience in building teamsAbility to work in a diverse and innovative global organizationParticipation in Business Resource GroupsEngagement in community volunteer opportunitiesInvolvement in focus groups aimed at Innovation and Transformation