Are you ready to make a significant impact in the Client Onboarding and Services (COS) group? As a Technical Implementation Analyst, you'll collaborate closely with business partners and clients, ensuring seamless product implementation. Your expertise will drive success in a dynamic environment.

Job Summary

As a Technical Implementation Analyst within the COS group, you will coordinate all aspects of product implementation setups. You will work closely with onshore tech teams and client technology teams to perform product setup, testing, and production migration. Your role involves facilitating discussions with clients to understand their requirements.

Job Responsibilities:

Exhibit ownership and client satisfactionManage clear expectations and timelinesOwn internal communication and status updatesDemonstrate creative problem-solvingAdhere to policy and proceduresEscalate and resolve issues timelyRecord observations and escalate as neededIdentify gaps and recommend solutionsHandle multiple requests simultaneouslyManage conflict and mobilize resourcesAssist in product setup per requirements

Required qualifications, capabilities, and skills

Communicate effectively verbally and in writingAnalyze logically with attention to detailManage multiple work requests efficientlyTest mainframe or file systems proficientlyUnderstand system, regression, or UAT testingUtilize UI Path or RPA tools for automationHold an engineering degree with minimum 3 years in finance

Preferred qualifications, capabilities, and skills

Demonstrate adaptability in dynamic environmentsCollaborate effectively with diverse teamsInnovate solutions for complex challengesLead projects with strategic visionMentor peers and junior team membersOptimize processes for efficiencyEngage proactively in continuous learning