**Job Description** We are seeking a **Technical Engineer (IC-2)** to join the Oracle LiveLabs team. This role focuses on helping workshop authors prepare content, ensuring environments are ready for delivery, and supporting the LiveLabs platform during both day-to-day operations and live events. In this role, you will assist with workshop creation and validation, support platform operations, and provide technical assistance during hands-on sessions. You will also contribute to platform improvements and automation work as part of the broader team, particularly during non-event periods. **Required Qualifications** + Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience. + **2–4 years** of experience in a technical support, systems engineering, or software-related role. + Comfortable working in **Linux or Unix environments** . + Familiarity with cloud concepts such as compute, networking, storage, and managed services. + Basic scripting or programming experience (for example Bash, Python, or similar). + Experience supporting or troubleshooting technical systems or environments. + Ability to manage multiple tasks and adjust priorities, especially during live events. + Strong communication skills and the ability to work directly with both technical and non-technical stakeholders. **Preferred Qualifications** + Experience supporting or delivering technical workshops, labs, or training environments. + Exposure to infrastructure-as-code tools such as Terraform. + Familiarity with relational databases or SQL. + Experience using Git or other version control systems. + Exposure to web applications or low-code platforms. + Interest in growing into deeper platform engineering, automation, or workshop development responsibilities over time. **What We Offer** + A clearly scoped technical role supporting workshop delivery, platform operations, and live events. + Opportunities to work directly with workshop authors and product teams. + Hands-on experience supporting customer-facing and internal events. + Skill development across cloud platforms, automation, and technical enablement. + A defined growth path into more specialized engineering roles within the LiveLabs team. **Responsibilities** **Key Responsibilities** + Assist workshop authors in preparing, validating, and maintaining LiveLabs workshops, including testing instructions and environments prior to delivery. + Support the LiveLabs platform during normal operations by validating workshop readiness and responding to issues. + Help provision, verify, and clean up workshop environments using established tools and processes. + Provide technical support for live events, roadshows, and virtual workshops, including pre-event setup, real-time troubleshooting, and post-event follow-up. + Perform routine checks to ensure workshops and environments are functioning as expected. + Assist with infrastructure and automation tasks under guidance, including environment provisioning and teardown. + Contribute to documentation, runbooks, and internal guides that support workshop delivery and platform operations. + Work with engineers, authors, and enablement teams to improve workflows and workshop quality. + During non-event periods, assist with workshop updates, platform support tasks, and technical projects based on team priorities. Career Level - IC2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.