Lead Automation Engineering Manager Job ID 196971 Posted 09-Jan-2026 Service line REI Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Dallas - Texas - United States of America, Richardson - Texas - United States of America **About The Role:** As a CBRE Lead Automation Engineer, you will be supporting the Investment Management line of business, you will architect and drive the transformation of traditional operations into an automation-first, technology-enabled environment. You will ensure system and application reliability, deliver robust automation solutions, and implement scalable processes that support business operations globally, 24/7. This role requires a blend of deep technical expertise, process engineering, and leadership to deliver secure, compliant, and efficient technology services. **What You'll Do:** + Own automation architecture & delivery: Design, implement, and maintain automation frameworks across infrastructure, application support, and service delivery; lead automated workflows using Python/PowerShell/Node, orchestration tools, and cloud native services to reduce manual effort and increase reliability. + Standardize service management through automation: Embed automation into incident, problem, and change processes; provide 24/7 support with proactive monitoring/alerting to assure continuity and rapid resolution. + Measure, govern, and report at scale: Define multi level SLAs/OLAs and use automation to track compliance, generate real time metrics, and produce executive ready operational reports. + Deliver structured mini projects: Plan and ship small, high impact automation initiatives e.g., document migration and normalization via APIs, workflow standardization, and access review automation using repeatable patterns and sprint like delivery + Build an Automation Framework for Reporting: Establish a modular framework that automates operational and business reporting (e.g., uptime, SLA adherence, ticket queues, compliance/audit status, development velocities) by instrumenting data pipelines, templating outputs, and scheduling delivery to stakeholders. + Create & use CLI tooling, APIs, and small apps: Develop internal CLI tools, REST APIs, and lightweight applications to automate business processes (e.g., bulk content moves, entitlement reviews, configuration changes), enforce guardrails, and expose reusable automation capabilities to ops teams. + Engineer resilience & security by design: Automate Disaster Recovery/Business Continuity tests; implement secure automation for provisioning, access reviews, and audit controls aligned with SOX and industry regulations. + Continuously improve systems & processes: Use data analysis and automation to detect trends, remediate issues before impact, and drive process improvements and innovation to enhance efficiency and reduce costs. + Enable clarity & collaboration: Define/document operational frameworks (roles, responsibilities, runbooks); automate ticket routing/escalation across enterprise platforms, cloud/infrastructure, product, and business teams; establish governance and communication protocols for transparency and continuous improvement. + Lead and mentor the team: Coach and develop a globally distributed operations team, fostering a culture of technical excellence, automation, and continuous learning. + Ensure compliance & best practices: Ensure all automation initiatives adhere to compliance standards, security protocols, and industry best practices to safeguard data and assets. **What You'll Need:** To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. + Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred). + 5–10 years of experience in IT operations, systems administration/integrations, or full stack software engineering, with a strong focus on automation. + 2–5 years of management experience: leading technical teams, architecting solutions, and making strategic decisions. + Experience in investment management or real estate is a plus. + Advanced proficiency in automation technologies, including scripting (Python, PowerShell), orchestration tools, and cloud platforms (AWS, Azure, GCP). + Deep understanding of IT infrastructure, cloud computing, and service delivery frameworks (e.g., ITIL), with hands-on experience automating operational processes. + Strong analytical and problem-solving skills, with a track record of identifying and resolving complex technical issues through automation. + Experience with REST APIs, web application troubleshooting, and integration of automation with enterprise systems. + Proficiency with Linux and Windows operating systems, including command-line operations, Bash scripting, and Windows Server environments. + Ability to write and optimize SQL queries for automated data extraction and analysis. + Solid grasp of networking concepts (IP addressing, subnets, routing, DNS) and automation of network operations. + Knowledge of cybersecurity best practices, compliance (SOX, audit controls), and secure automation design. + Exceptional communication and interpersonal skills, with the ability to collaborate across technical and non-technical teams + Relevant certifications (e.g., ITIL, PMP, cloud certifications) are preferred. + Demonstrated ability to drive process improvement, lead automation initiatives, and deliver measurable business value. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. **Our Values in Hiring** At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. **Disclaimers** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Applicant AI Use Disclosure** We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. **About CBRE Group, Inc.** CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)