Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk & control strategy and enhance industry compliance.

 

As the Tech Risk and Controls Director within JPMorgan Chase, you will play a pivotal role in shaping and implementing the Consumer and Community Banking technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk and control disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, Internal Audit, and Compliance, Conduct and Operational Risk, to develop and maintain a comprehensive view of the technology risk and control posture and its impact on the business.

 

Your ability to make calculated decisions, manage direct and matrixed team members, and promote strategic projects will be crucial in ensuring adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.

 

Job responsibilities

Develop and implement centralized solutioning for the management of standards, procedures, audit and issue management data for Consumer & Community Bank TechnologyMaintain and develop standardized templates for information distribution relative to the “State of Controls” in alignment with the Heads of Technology across Consumer & Community Bank TechnologyManage and implement a cross functional escalation process in alignment with issue management policy and standardsProvide ad hoc support cross functionally for Consumer & Community Bank TechnologyDevelop and implement a cohesive communication program for Consumer & Community Bank Technology Control AwarenessDevelop and implement technology risk & control management strategies, policies, and processes to identify, assess, and mitigate risks, and drive strategic projects and initiatives to enhance the firm's technology risk & control management capabilities, in line with industry best practices and the firm's standards and regulatory requirements Identify and escalate emerging and upstream technology risk through execution of the Firm’s management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads and auditors, to ensure compliance with legal, regulatory, and industry standards Manage reporting and governance of overall controls, policies, issue management, and measurements, etc., providing insight to senior leaders into effectiveness of controls and inform governance work 

Required qualifications, capabilities, and skills

7+ years of experience or equivalent expertise in technology risk management, information security, or a related field, with a focus on managing risk identification, assessment, and mitigationDemonstrated expertise in risk management frameworks, industry standards, and regulatory requirements relevant to the financial industryProven ability to lead and manage cross-functional programs, influence executive-level strategic decision-making, and effectively translate technology insights to business strategy in communications with senior executivesAdvanced knowledge and experience leading data security, risk assessment & reporting, and control evaluation, design, and governance, with a track record of implementing effective risk mitigation strategies

Preferred qualifications, capabilities, and skills

CISA, CISSP and/or relevant industry certifications