Job Title:

Team Leader, Operations

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

Process Transaction Monitoring alerts in a timely and accurate mannerInvestigate patterns related to Anti-Money Laundering (AML), Fraud, and Terrorist Financing (TF)Draft clear and concise investigation summaries, highlighting identified red flagsEscalate cases to the appropriate level/team when necessaryPerform RFIs (Requests for Information) to customers to obtain additional details as requiredDraft Suspicious Activity Reports (SARs) in English, following established templates and guidelines

Key Skills & Knowledge:

3+ years of experience in Anti-Financial Crime, AML, or Compliance roles in Operations related fields (i.e., not equivalent to KYC back office tasks) orHolds 4+ years of experience in Anti-Financial Crime, AML, or Compliance roles in Operations related fields (i.e., not equivalent to KYC back office tasks)Entry-level certifications (e.g., ACAMS Foundations) are a plusKnowledge of common financial products and office applicationsFoundational understanding of regulations on Financial Crime, AML, sanctions, and KYC.Efficiently completes operational tasks such as AFC investigationsComprehensive understanding of global and regional AML regulatory landscapesExperience in leading investigations, mentoring junior analysts, or contributing to process enhancementsExhibits a detail-oriented, diligent, and reliable work ethicGood in adaptation to fast-paced environmentsCapable of meeting demanding productivity goalsFluent in written and spoken (C1) and in one of the relevant market languages (at least C1) in order to be able to produce clear, detailed, and precise text

Education – Graduate

Disclaimer: -

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

Location:

IND Bangalore - Karle Infra Pvt. Ltd,. IT/ITES SEZ, 4th Floor, HUB-4

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents