Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You work in Mondelēz International Digital Services and perform administrative duties to support an impeccable service experience. In addition, you ensure that processes are adhered to and documented.

How you will contribute

You will be responsible for the daily administration and operational support for processes in your area of responsibility, ensuring that deadlines are met and service quality is delivered. To excel in this role, you will also ensure that activities are completed in compliance with standard operating procedures and legal requirements, including data privacy considerations. You will also work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance, that access requests and issues are handled promptly, and that continuous improvement opportunities are identified and acted on.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Your specific area of responsibilityAdministration with a strong customer-service orientationMS Office, especially ExcelMeeting deadlines and strong prioritization skillsMeticulously attending to detailsWorking with a case management system

Responsabilidades principales:

Gestionar Requisiciones a través de la herramienta Workday, para asegurar el seguimiento exhaustivo de las solicitudes de los gerentes de contratación hasta su completa resolución.Supervisar la ejecución del proceso de verificación de antecedentes en colaboración con proveedores externos, garantizando el cumplimiento de las políticas internas de Mondelēz para la incorporación de nuevos empleados.Realizar un seguimiento proactivo con los candidatos para asegurar la entrega oportuna y correcta de la documentación necesaria para su contratación.Logística de Incorporación: Gestionar integralmente la logística de incorporación de los candidatos, desde la solicitud inicial de documentos hasta la coordinación del día de inicio laboral, asegurando una buena experiencia al candidato.Gestionar y procesar la información del candidato con el departamento de nómina, asegurando la correcta inclusión del nuevo empleado en el sistema.Gestionar el ciclo completo del proceso de contratación, desde la selección del candidato hasta su incorporación efectiva, garantizando una experiencia fluida y positiva para todas las partes involucradas.Administrar y procesar los movimientos internos de personal en el sistema, asegurando la correcta actualización de la información y el cumplimiento de las políticas de la empresa.

Requisitos:

Licenciatura en Administración de empresas, Recursos Humanos, Psicología o afín.Al menos 1 año de experiencia (puede incluir prácticas profesionales o internships).Inglés intermedio-avanzado.Fuertes habilidades de organización y priorización de tareas.Sentido de urgencia y trabajo bajo presión.Gusto por el servicio al cliente interno y externo (managers, reclutadores, candidatos).Tacto humano y actitud de servicio.Experiencia usando Workday (preferible).

Modalidad:

Híbrida

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Service Operations (Delivery)

Global Business Services