Systems Specialist - Fixed Term **Location** North Carolina **City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success. **What You Will Do** - JOB SUMMARY Manages current computer systems and programs. Performs analysis and design for new systems, system enhancements and/or production problem support. Assists the Development Manager with administrative functions related to systems. - WHAT YOU WILL DO (This list is not exhaustive and may be supplemented as necessary by the Company) + Manages major production systems and programs by collecting information necessary to define system problems. Meets with users to determine problems or requirements. Analyzing documents, files, reports, and programs related to the systems and recommending solutions. + Implements major new systems and/or system enhancements by performing analysis and the design for new systems and/or systems enhancements. Prepares programs specification and test plans. Supervises the programming and testing efforts to ensure all programs function properly. + Develops and maintains project plans using automated project management tools by defining tasks, efforts, and resources necessary to complete the project. + Assists staff members in the completion of programming assignments by reviewing program codes, providing support with testing, and debugging activities. + Meets all assignment due dates by coordinating staff activities. Works on multiple projects simultaneously and keeps management informed of any issues that could prevent completion of an assignment. + Completes all work within the framework of departmental standards by following prescribed methods documented within the department. Ensure every product and/or service produced is of quality service. **Qualifications** - REQUIRED MINIMUM QUALIFICATIONS: 1) Knowledge of manufacturing processes and terminology along with experience in Manufacturing Information Systems (SAP MII) 2) Experience in implementing solutions using SAP MII and/or NetWeaver. 3) Expert knowledge of general Web technologies, XML, HTML, JavaScript, ASP (Classic), ASP.NET etc. 4) Experience in implementing and supporting various vendor packages, especially supporting Manufacturing Environment. 5) Experience in planning and performing upgrades to existing software and assessing the impacts of the upgrades to interfaces to external systems. 6) Experience developing SQL queries, Stored Procedures, and Views in various database types including MS SQL Server, and Oracle. 7) Experience in writing programs for event-driven processes. 8) Expert knowledge of the Microsoft Windows Architecture, including Terminal Services and Virtual Server environments and a working knowledge of TCP/IP and general networking. 9) Strong troubleshooting skills in resolving interface issues between systems. 10) Strong documentation skills creating Standard Operating Procedures (SOP) for stand-alone systems about both daily and disaster recovery backup. 11) Experience in implementing solutions using Microsoft .NET technologies. 12) Programming Languages: C#, VB6, VBScript Education and Experience: + Bachelor’s degree in Information Systems, or related field of study with 7 years systems development work experience or Associate’s degree in Information Systems, or related field of study with 9 years systems development work experience. + Must be 21 years of age or older. Skilled in: + Verbal and written communication + Designing and coding + Attention to details + Debugging performance issues + Problem/situation analysis + Effective time and task management + Multitasking capabilities + Flexibility and adaptability Ability to: + Communicate to a broad and diverse audience. + Plan, organize, prioritize, and manage projects. + Maintain effective working relationships. + Prioritize assignments, workload, and manage time accordingly. + Develop, plan, and implement efficient data practices. + Learn and understand business practices and needs. + Travel 1 to 15 days per year. + License / Certifications: + Network Administration and Support Certification **Work Environment and Physical Demand** · This is a hybrid role; the candidate must be in North Carolina area and be available at the Greensboro manufacturing facility when needed. · Requires light physical effort. Occasionally lifts or moves moderate to heavy weight objects (10–50 lbs.). · Walks, sits, or stands for prolonged periods. This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position. **What We Offer** • Competitive benefits package that includes medical/dental/vision/life insurance/disability plans • Dollar for dollar 401k match up to 6% and 5% annual company contribution • 15 Company-paid holidays • Generous paid time off • Employee recognition and discount programs • Education assistance • Employee referral bonus program • Hybrid workplace – remote / in office • Summer hours • Casual dress policy Monday through Friday **Applicant Information** This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated. **Field 7** **ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com . **SHARE THIS JOB** The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position. All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information. ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us atTalentAcquisition@itgbrands.com (Talen%74Acquisition%40%69t%67b%72ands.%63om) . We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see ourPrivacy Policy (https://www.itgbrands.com/privacy-policy/) . If you are a job applicant from California, additional information can be found on ourCalifornia Applicant Privacy Notice (https://www.itgbrands.com/ca-applicant-privacy-notice/) . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .