Position Purpose:

The Systems Engineer 2 develops, maintains and supports The Home Depot's technical infrastructure, hardware, and system software components for small to large-sized projects. Performs configuration, debugging and support for multiple infrastructure platforms on large-sized and smaller projects. Performs root cause analysis for service interruption recovery; create preventative measures and present to management. Assist in store & SSC engineering and roll-out implementation. Can communicate complete technical solutions to business partners with minimal direction using understandable language. Ability to manage time and work independently on multiple projects. Systems Engineer 2 has been exposed to various architecture review boards and has contributed to deliverables presented at review boards. Escalate appropriately to technical leaders and management.

Key Responsibilities:

25% Perform installation, maintenance and support of system software and user support on small to large-sized projects.15% Perform configuration, debugging and support for multiple infrastructure platforms on small to large-sized projects.15% Perform installation, maintenance and support of hardware and infrastructure on small to large-sized projects.15% Monitor and tune platforms to ensure expected availability and performance levels are achieved.15% Perform root cause analysis for service interruption recovery; create preventative measures and present to management.15% Assist in store & SSC engineering and roll-out implementation.

Direct Manager/Direct Reports:

Position reports to the Manager, Information ServicesNo direct responsibility for supervising others.

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.Must be legally permitted to work in the United States.

Preferred Qualifications:

7-10 years related experience with focus in infrastructure administration (servers, databases, network, end-user devices)Knowledge of SQLExperience in operational support of infrastructure and applications, including system monitoring and alerting (e.g., Solarwinds)Retail/business experience a plus.Project leadership ability.BS Computer Science or related field.

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

4

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Knowledge of multiple programming languages, databases, life cycle methodologies.