Position Summary...We work on all incidents, change management, problem management across the 2000+ integration applications across multiple domains like Finance, Manufacturing, Retail, People etc across multiple regions. Team work on service improvements to improve stability of Integration applications and minimise manual efforts.

What you'll do...

About Team

The Enterprise Integrations Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others. We work on multiple Enterprise Integration technologies like IBM Integration Bus, IBM MQ, MFT, ITX, SAP PI/PO, SAP CPI, SAP BODS.

We work on all incidents, change management, problem management across the 2000+ integration applications across multiple domains like Finance, Manufacturing, Retail, People etc across multiple regions. Team work on service improvements to improve stability of Integration applications and minimise manual efforts.

What you will do

As a Systems Engineer (Enterprise Integrations Support ) for Walmart , you’ll have the opportunity to

Manage 2000+ Integration applications in Production environment.The Enterprise Integrations Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others.Responsible for renewal of application specific certificatesEach person on the support team is critical as they cover a specific shift to provide the needed support coverage. To ensure we identify and recover as quickly as possible.You will work in Integrations related tech stacks  using several technologies including but not limited to SAP CPI, SAP BTP,  SAP PI/PO, SAP BODS, REST APIs, IBM Integrations Bus, IBM MQ, MFT, ITX, etc.Help define Support Roadmap and own the entire support delivery end to endWork very closely with different product and business stakeholders at various locations in US and India to drive the execution of multiple business plans and technologiesSupport business objectives by collaborating with business partners to define priorities, identify opportunities and drive resolutionsIndependently own and address and resolve applications issues, provide updates and drive root cause analysis including identifying issue patterns and working with Project Services/Development teams to address them.Responsible for coming up with processes to maintain incident support metrics like backlog, MTTR, INC SLAs etcPlan, execute and implement applications and configuration change proceduresResponsible for on-call manager support as per pre-determined shift roster which includes weekend support.Conceptualize the idea for process improvements and/or automation frameworks that will make for more effective Support engagementExhibit strong leadership and communication skills to collaborate with product, engineering and management teams across different geographic locationsGain &maintain expertise in flow of application process and systems related to domainFlexibility - responsibilities will require rotational shifts across 24*7 including night  shifts and weekend work. All team members will be expected to work around 6-8 days of night shifts every month.Analyze and come up with curated solutions to system integration problems.

Technical Skills:

Core Skills : SAP CPI, BTP IS

Good to have: IBM Integration Bus/IBM MQ, SAP PI/PO.
Messaging and communication: IBM MQ/Active MQ- Basic debugging knowledge
App monitoring tools: Service Now, Strong debugging knowledge
Cloud Technologies: MS Azure, GCP and Open Stack - Basic debugging knowledge

What you will bring

An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science preferred.3+ years of relevant experience, Minimum of 3 years of experience with Integrations technologies. Experience in leading Scrum teams.Overall 2+ years of relevant experience in Enterprise Integrations production support.Good analytical skills to analyse the Integrations application issues and fix issues independently.Should have supported middleware interfacesVery good debugging skills in SAP CPI.Good to have exposure to IBM Integration Bus, SAP PI/PO, IBM MQ, SAP BODS.Hands-on experience in any cloud native technologies like Azure, GCP
Exposure to Automation tools and technologies, Scripting languages.Very strong understanding and experience in the area of software development lifecycle.Strong Java/J2EE, Spring skills.Working knowledge in a Cloud based service.Ability to code/Script in one of the languages (C#, Python and Java)Mentoring team on technology and process for automation needInterest to support in shift timings ( Morning / Afternoon / Night) based Rotational roaster.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.  That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work
We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 2 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 3 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, computer engineering, information systems, information technology, or related area

Primary Location...Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India