As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

We are seeking a Senior Solution Architect to lead the end-to-end design and technical governance of the platform. This role combines Oracle APEX–based application architecture, cloud automation, CI/CD, and API-driven integrations on Oracle Cloud Infrastructure (OCI). The architect will define scalable, secure, and reusable platform architectures while guiding development and DevOps teams to deliver enterprise-grade automation and AI-assisted capabilities.