Systems Administrator  

Reports to: Planning and Systems Vice President 

FLSA Status: Exempt | Supervisory Role: No

Why Join Us?

At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member’s contribution and offer a supportive, collaborative work environment. Join us and leverage your technical expertise to foster a resilient, secure, and innovative IT environment. Your contributions will directly impact our operational excellence and customer satisfaction.

Deepen your career in technology—apply today and be part of our forward-thinking team!

We believe that investing in our employees means investing in the future of our company.  As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!  

About the Systems Administrator Role

As our Systems Administrator, you hold the keys to Trustco Bank’s digital engine room. You are responsible for the high-level oversight of our production Windows and Linux server environments, ensuring our Active Directory, SQL Databases, and File Servers operate with flawless precision. Reporting to the Planning and Systems Vice President, you aren't just maintaining systems—you are designing the standards that keep our financial institution secure. 

Key Responsibilities

The Infrastructure Authority: Own the maintenance and configuration of Active Directory, Group Policy, and SQL Databases. You are the final word on server health and reliability.The Subject Matter Expert (SME): Act as the "Level 3" specialist, troubleshooting advanced issues that span workstations, servers, and complex applications.The Vendor Liaison: Partner with third-party providers to integrate, troubleshoot, and maximize the performance of external applications used by the Bank.The Cross-Functional Collaborator: Work side-by-side with our Networking, Security, and Programming teams to implement high-impact projects and configuration changes.The Strategic Advisor: Help lead the charge in setting system standards and long-term goals. You will analyze and recommend the hardware and software that will define our 2025 roadmap.The Technical Mentor: Elevate the entire IT department by training help desk technicians and personnel, while building a robust "Source of Truth" library of technical documentation.

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

Required

A bachelor’s degree in computer engineering or equivalent level of education and experience. Excellent knowledge of IT systems and infrastructure.At least five years of work experience in all phases of computer operations. Effective verbal and written communication skills.Well - organized with the ability to manage multiple tasks and work to time sensitive deadlines.Ability to work well independently and in groups.Working knowledge with Microsoft Office Programs; Excel and Word.      Fluent in English; bilingual a plusAccess to reliable transportation 

Preferred

Master’s degree in computer engineering related field.

Schedule

Full-time position; Monday – Friday, 8:30 am – 5:00 pm; (additional hours as required)

Physical Demands: 

Primarily sedentary; includes use of standard office equipment.

Travel: Occasional travel using personal vehicle; overnight trips may be necessary. Valid driver’s license required.

Equal Employment Opportunity Statement: 

 Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status.  This includes, but is not limited to, the following:

•           Hiring, placement, upgrading, transfer, demotion or promotion

•           Recruitment, advertising or solicitation for employment

•           Treatment during employment

•           Rates of pay or other forms of compensation

•           Selection for training, including apprenticeship

•           Layoff or termination

 

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.