**Education - It's in Our DNA** At MBS, our primary goal is to provide customers with state-of-the-art technology, maintain genuine partnerships, and offer superior knowledge of the textbook industry in an effort to simplify course material distribution for educational institutions. That's why we employ dedicated teams of customer service and sales representatives, and operations personnel to ensure each of our customers are offered the same attention to detail. We are seeking a **Systems Administrator** to join our team. In this role, you will manage order processing, customer service operations, and subscription maintenance for BNC and MBS stores, helping ensure accurate billing, seamless order fulfillment, and a high-quality customer experience. **How You'll Make an Impact** + Coordinate with business partners regarding hardware maintenance and software quotes, including monthly end-user reporting for new equipment. + Prepare and track purchase orders and billing. + Process equipment and software orders for BNC and MBS stores, ensuring accuracy in configurations and pricing. + Maintain precise documentation for proposals, handoffs, purchase orders, and installations. + Serve as the primary liaison with vendors. + Manage Worldpay/Paymetric contracts, including account onboarding and cancellations. + Oversee customer maintenance renewal accounts and initiate collection efforts for delinquent accounts. + Review reports to monitor payment status and resolve purchase order discrepancies. + Assist customers with invoices, credit, and statement inquiries. + Distribute invoices and ensure billing accuracy across BNC and MBS stores. + Support account deactivation processes and related administrative tasks. + Perform additional duties as assigned by management. **What You'll Need to Succeed** + Strong attention to detail and commitment to accuracy. + Excellent organizational, analytical, and problem-solving skills. + Ability to work independently and manage multiple priorities effectively. + Reliable attendance and punctuality. + Proficiency in Microsoft Word, Excel, and general computer applications. + Basic accounting knowledge is preferred. + Exceptional verbal and telephone communication skills. **How We Elevate Our Employees** We believe your success is our success, and we’re committed to supporting you in every aspect of life. At MBS, we offer a comprehensive benefits package designed to promote physical, mental, and financial well-being. Our full-time employees receive access to medical, dental, and vision coverage; a 401(k) plan; life and disability insurance; earned time off and holidays; and a broad range of additional benefits. **Our Commitment to Diversity, Equity, & Inclusion** At MBS we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated. MBS is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. In the spirit of inclusivity, qualified applicants will receive consideration for employment without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion or sexual orientation. **Job Locations** _US-MO-COLUMBIA_ **Requisition Post Information* : Posted Date** _3 weeks ago_ _(1/16/2026 10:24 AM)_ **_Requisition ID_** _2026-21440_ **_Category (Portal Searching)_** _Systems_