Job Description • Monitor and optimize LTE/5G network performance using hourly/daily KPIs, alarms, and trends. • Lead/represent Performance Engineering on feature rollouts, new node integrations, and centralized projects—manage deliverables and hold partners accountable. • Troubleshoot RAN hardware and performance issues—independently and via coordination with RF, Field, Integration, and Core teams. • Identify poor coverage/performance areas, run root cause analysis, and propose/track optimization actions (parameter tuning, feature activation, neighbor changes, tilt/power tweaks). • Collect and analyze drive test data, including post‑processing and mapping to geo‑location platforms; feed insights into build program prioritization. • Report issues to the right engineering owners and close the loop with clear documentation and status updates. • Support customer issue resolution, correlating complaints to network data and implementing quick-hit and longer-term fixes. • Produce regular performance reports, dashboards, and technical documentation; present findings to cross‑functional stakeholders. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • Bachelor’s degree in Electrical Engineering, Computer Science, Telecommunications, or related field. • 3-5+ years of wireless network performance engineering experience focused on LTE/4G and 5G-NR. • Strong understanding of 3GPP standards for LTE and 5G (NSA & SA architectures). • Expert knowledge of RAN architecture and signaling protocols: RRC, S1AP, X2AP, NGAP; solid air interface analysis skills. • Hands-on with drive testing, post‑processing tools, and geo‑location performance platforms. • Proven use of RAN performance management tools for major vendors (Ericsson, Nokia, Samsung). • Scripting & data analysis proficiency (SQL, Python, or R) for large network datasets. • Excellent communication, presentation, and technical documentation skills. • Master’s degree in a relevant technical field. • Experience with vRAN/Open RAN and cloud‑native RAN performance analysis. • Knowledge of core network elements (EPC, 5GC) and how they affect RAN performance. • Certifications (e.g., 5G, vendor-specific certs from Ericsson/Nokia/Samsung, or cloud/virtualization).