Surgical Scheduler- Cayuga Surgical Specialists- Full Time- Days \n
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When two established local health systems unite as one collaborative network, healthcare becomes so much more. Centralus Health, an affiliation of Arnot Health and Cayuga Health, is focused on our region's changing needs and your wellbeing. More than a group of experienced caregivers, Centralus Health is a partnership of advocates who strive to eliminate barriers to better health, innovating and evolving services in our communities for enhanced holistic care close to home. Beyond clinical outcomes, it's strengthening community connections and setting a higher standard for quality that's exceptionally personal.\n

Centralus Health is central to wellness-for all of us.\n
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Surgical Scheduler is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and\/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice.\n

Roles and Responsibilities:\n\nSchedule and coordinate all surgical procedures, ensuring necessary materials are prepared, and manage pre-clearances and prior authorizations for surgeries.\nSupport PSRs by assisting with patient check-ins and check-outs, verifying\/updating demographics, scanning insurance cards, and collecting co-pays or outstanding balances.\nReview and confirm all H&Ps and surgical documents for the week to ensure completeness and signatures.\nHandle additional scheduling for labs, x-rays, procedures, and testing, as well as insurance referrals and pre-authorizations.\nAnswer and triage incoming calls, take messages, and confirm appointments, including handling patient questionnaires and appointment reminders.\nCheck out patients, print CVS, perform daily cash-out, and prepare bank deposits.\nUpdate patient status in Medent, including appointment confirmations, and manage provider meeting schedules.\nEnsure accurate placement of new and returning patients according to protocol, maintain provider templates, and manage answering service transitions.\n\n

Required Skills and Experience:\n\nHigh School diploma or equivalent\nStrong customer service and problem-solving skills with the ability to think through solutions.\nExcellent time management and prioritization abilities to handle tasks efficiently.\nProficient computer skills, including experience with Medent and Microsoft Office.\nFlexibility to assist other departments when needed, especially in case of staff shortages.\nAdditional duties and responsibilities may be assigned to support overall operations.\n\n

Preferred Skills and Experience:\n\nPrevious medical office experience preferred\nCollege level training\/education in a healthcare support field preferred\nPrevious EMR use\/training helpful and preferred\n\n

Physical Requirements:\n\nSitting-- 90%\nStanding-- 10%\nReaching-- 50%\nBending-- 20%\nLifting-- must be able to lift 25 lb\n\n

Location and Travel Requirements:\n\nOnsite: 310 Taughannock Blvd, Ithaca, NY 14850\nShift: Days- 8am - 4:30pm \nTravel: 0% Travel can be expected in this role\n\n

Pay Range Disclosure:\n\n$20.50 - 26.00 per hour\n\n

Centralus Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.\n

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.\n

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Health Talent Acquisition team at talentacquisition@cayugahealth.org.\n

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I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me.

I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment\/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment\/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks.

I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.