Department:

09122 AMG Summit - Front End Staff

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday - Friday, 7:45am-4:15pm, with every third Wednesday of each month from 11:00am-7:30pm to support the Bariatric support group.

Pay Range

$21.85 - $32.80

Major Responsibilities:

Serves as the primary contact for patients expressing interest in surgery. Participates in monthly seminars to potential patients and initiates contact after attendance.Maintains contact with patients requiring ongoing support and acts as a resource throughout the process. Refers patients to appropriate specialty resources or interdisciplinary team members as appropriate.Assists patients with health insurance requirements, financial arrangements, and financial assistance options. Coordinates necessary resources and services to obtain approval for surgery.Works with surgeon's office to ensure that insurance requirements for surgery are met prior to the patient being approved for surgery.Works with primary care referral sources and participates in on-site primary care education.Participates in weekly interdisciplinary team conference, evaluating patient's readiness for surgery.Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

High School Graduate.

Experience Required:

Typically requires 2 years of experience in working with patients, physicians, and/or insurance providers in a health care or health insurance organization.

Knowledge, Skills & Abilities Required:

Knowledge of medical terminology, health insurance options, and/or the insurance verification process.Excellent communication, interpersonal and presentation skills.Proficient with Microsoft Office (Word, Excel, PowerPoint) or similar product.Ability to prioritize and organize workload and handle multiple tasks simultaneously with interruptions.

Physical Requirements and Working Conditions:

Exposed to a normal office environment.Operates all equipment necessary to perform the job.Must have functional speech, vision and hearing.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performance

Benefits and more

Paid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.