Jacksonville, FL, USA
13 days ago
Support Technician -Data Entry

Rail and Transit Practice:

Whether moving people or freight, future rail and transit solutions will be determined by energy prices, a shift toward urban living and growing environmental concerns. Michael Baker helps freight, authority and state Department of Transportation clients meet these modern challenges by providing services that address key industry issues such as state of good repair, capacity, safety, community livability, asset management and maintenance, planning and development for new projects, and the promotion of environmental stewardship and sustainability.

We provide value by first understanding our clients’ needs, then working with them as a partner to identify innovative and cost-effective solutions that optimize their opportunities for success.

What We’re Looking For:

Michael Baker is seeking a talented Support Technician with a specialization in data entry with the opportunity to engage in data automation and project support, to help make a difference in our Rail and Transit Practice.  The candidate will report full-time in office in Jacksonville, FL while working for our Jacksonville office staff and interfacing with our national Rail and Transit group.

What You’ll Do:

Under limited supervision, the candidate will provide data entry and analysis assistance regarding a variety of data across the client’s system to engineering staff.  Responsibilities will include:

Analyzes and interprets diagrams and documents to extract data; inputs data into database.  Edits, manipulates and prepares field data into data base or report format.  Performs quality control checks and utilizes testing tools to ensure reports display timely, accurate, and relevant data.  Actively engages with clients to establish challenges and needs with existing data sets while identifying additional data inputs to solve asset management decisions Analyzes data from disparate systems, identifying trends and processes as they relate to reporting and tracking operational metrics Maintains existing reports and analyzes needs for updates and modifications to deliver relevant information  Presents information and analysis that is visually appealing and easily understood by non-technical clients and managers Assists clients with interpretation and analysis of data and reports to identify trends and create predictive measurement tools Other duties as assigned.

What You Need to Succeed:

GED or High School Diploma Preferred: Associate’s degree or higher in Data Management, Information Technology, Geographic Information Systems, Computer Engineering/Science, or related course of study 2-4+ years comparable experience  Proficiency with MS Office Suite Experience with Power BI or other data analytic software platforms a plus Ability to build dashboards a plus Knowledge of database management including diagnostics and error resolution Strong written and verbal communication skills, including report preparation, presentation, and problem-solving skills and ability to interface with clients. Ability to work in a dynamic environment with strong organizational and multi-tasking skills Strong initiative and ability to work independently Strong work ethic and integrity

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Occasional travel may be required. 

Compensation:

The approximate range for this position is $20/hr to $25/hr for this position. Individual salary within this range is determined through a wide variety of factors including but not limited to education, experience, licensure, knowledge, skills, and geography; it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Why Choose Us:

Medical, dental, vision insurance  401k Retirement Plan  Health Savings Account (HSA)  Flexible Spending Account (FSA)  Life, AD&D, short-term, and long-term disability  Professional and personal development  Generous paid time off  Commuter and wellness benefits
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