Transportation Support Specialist – Call Center

Location: Tempe, AZ

Pay: $21.00 - $22.00 hour

Contract: 6-Month Contract-to-Hire

About the Role

Are you a problem-solver who thrives in a fast-paced environment? We’re hiring Transportation Support Specialists to join a dynamic operations team that keeps freight moving across North America. This role is perfect for individuals withcall center experience who enjoy helping others, staying organized, and working under pressure. You’ll be the first point of contact for drivers and carriers, helping resolve delivery issues and ensuring freight gets to its destination on time.

Key ResponsibilitiesProvide excellent phone support to drivers and transportation partnersInvestigate delivery issues and delays by making outbound callsMonitor freight movement and identify potential disruptionsSupport during peak seasons and weather-related events (overtime may be required)Use internal tools to track shipments and gather dataWork closely with other teams to ensure smooth operationsAssist with driver assignments, load tracking, and equipment availabilityFollow a structured schedule including breaks and shift timesQualificationsCall center experience (inbound or outbound)Strong call control and ability to stay focused on solutionsCalm and professional under pressureComfortable using Microsoft Office (Outlook, Word, Excel)Willing to work 40+ hours/week, including nights, weekends, and holidaysFlexible and reliable in a high-pressure environment

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

\n

\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

\n

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

\n\n