**Title: Support engineer** **Location: Charlotte, NC or Kennesaw, GA(Hybrid -3 days onsite per week)** **Position type: 12+ months with high possibility of extension/Conversion as FTE** **MUST HAVE:** Agile tools (Jira) **Required Qualifications** + Roles and responsibilities of a BAU support engineer: + Monitoring applications and infrastructure alerts, and reacting quickly + Recommending and implementing solutions to mitigate repeat product issues + Taking ownership and responding to open support tickets + Closing open support tickets by adhering to the production support service level agreements + Identifying and implementing automation opportunities to ensure success + Remediate Rise and NPT Deliverables + Manage the deployments of the vendor application If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.