At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** This position is responsible for supporting the operations and management of delivery services and programs associated with CVS Retail Front-Store & Rx, CVS Distribution Centers, and various business units across the CVS enterprise including Aetna, Signify, and Oak Street Health. Responsibilities include but is not limited to oversight of same-day delivery orders from the originating retail pharmacies to the customers while being responsible for any issues or concerns regarding quality of service and vendor compliance. Responsible for distribution of KPI dashboard reporting to key business stakeholders and identifying opportunity for service and cost improvement. Responsibilities also include a role with vendor invoicing and customer service. **Required Qualifications** + Minimum 1 year of experience in a supply chain role and/or managing vendor relationships. **Preferred Qualifications** + 1+ years of experience performing root cause analysis and independently solve business problems. + 1+ years of experience working with MS Office applications. + 1+ years of experience constructing and presenting data to support recommendations and project objectives. + Ability to effectively communicate with all levels of management, written and verbal. + Proven ability to lead, influence, and drive decision-making and consensus across all levels within the organization. + Strong time management and organizational skills to effectively prioritize and manage multiple initiatives in order to maximize the business impact. + Proven ability to work with a high degree of accuracy, confidentiality and attention to detail. + Proven ability to comprehend, interpret, and apply sound business judgement. + Ability to develop and implement sustainable processes. + Experience in a supply-chain/transportation role with demonstrated ability in managing vendor relationships. + Self-motivated and proactive in identifying and communicating opportunity for service, cost, and/or process improvement. + High level of attention and focus with the ability to concentrate on a task over a period of time without being distracted. + Customer service orientated and actively looking for ways to help people, and doing so in a friendly manner. Notice and understand customers’ reactions, and respond appropriately. + Strong communication skills. Ability to use and understand verbal and written communication to interact with customers and colleagues. + Mathematical reasoning: ability to use math to solve a problem, such as calculating averages on a spreadsheet. + Problem Resolution: ability to judge when something is wrong or is likely to go wrong; recognizing there is a problem. + Choosing the best course of action when faced with a complex situation with several available options **Education** + Bachelor’s degree or 3-5 years prior experience in a related field **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/15/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.