As a Program Manager within Supply Chain, you will drive the Delivery Speed program for the Amazon AU network where you will develop long term sustainable strategies to offer faster delivery speeds to Amazon customers now and into the future. You will have a holistic view of inventory placement, Fulfillment Center (FC) operations and transport operations and be an integral part in creating and implementing large scale strategic initiatives in fulfillment optimization, delivery speed, delivery quality and transportation cost reduction– all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.

Interfacing with AU FC Operations, Transportation, Business and Tech teams the role is future focused and demands strong analytical capabilities, Exceptional stakeholder engagement skills, and a keen understanding of the customer needs to develop our long term vision for improving customer experience. You’ll be able to directly contribute to growing Amazons customer value proposition in Australia to delight millions of customers and maximize long term free cash flow.

Core responsibilities are as follows:
- Work closely with Supply Chain, Retail and Finance teams to develop delivery speed forecasts for the long-term horizon
-Model network changes that improve our delivery speeds and yield positive ROI in the long term
-Prepare business documentation to present long term improvement strategies to executive leadership teams
-Partner with Global teams on system feature/logic improvements, and with local teams on process improvements
-Develop experimental models to better understand demand economics

BASIC QUALIFICATIONS
- Completed Bachelor’s Degree from an accredited University,
- 3+ years in program or project management experience,
- Superior written and verbal communication skills
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization,
- Ability to prepare, report and analyse large sets of data,
- Knowledge in Excel (Pivot Tables, VLookUps) at an advanced level (SQL experience preferred but not mandatory)
- Experience defining program requirements including using data and metrics to determine improvements

PREFERRED QUALIFICATIONS
- Experience in driving end to end delivery, and communicating results to executive leadership,
- Experience in driving process improvements,
- Professional experience in either supply chain and logistics, retail, consulting, and/or e-commerce industries.